FAQs
For Employees
Discover responses to common asked questions about our product and services.
Contact usAny employee whose employer has partnered with Earn Mwachangu can use the service. Your employer needs to be registered with our platform, and you must be a full-time or part-time employee on their payroll.
You can typically access up to 50% of your earned wages before payday. The exact percentage may vary depending on your employer's policy and your employment status.
Funds are transferred instantly to your mobile money account or bank account once you submit a withdrawal request. Most transfers are completed within minutes.
We charge a small subscription fee of 3% of the accessible wage and a withdrawal fee of MK750 per transaction. There are no hidden charges or interest rates.
Yes! You can use Earn Mwachangu to pay for utilities, make mobile money transfers, and handle other bill payments directly through our platform.
Absolutely. We use bank-level encryption and security protocols to protect your personal and financial information. Your data is never shared with third parties without your consent.
Contact our support team at finance@earnmwachangu.com
FAQs
For Employers
Discover responses to common asked questions about our product and services.
Contact usPartnering with Earn Mwachangu helps improve employee satisfaction, reduces financial stress in the workplace, and can lead to increased productivity and reduced turnover. It's a valuable benefit that costs your organization nothing.
Repayment is automatic. When you process payroll, the amount employees have withdrawn is simply deducted from their salaries. We provide detailed reports to make reconciliation easy.
No, it actually reduces administrative burden. Our platform integrates seamlessly with your existing payroll system, and we handle all employee queries and support. Setup takes less than a day.
There are no financial risks. We advance the funds to employees, not you. Your only responsibility is to deduct the amounts from salaries during regular payroll processing.
Simply contact us through our website or call our business development team. We'll schedule a demo, discuss your needs, and can have you set up within 48 hours.
